Terms of Service

Acceptance of Terms

By accessing or using Alavisa's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Description of Services

Alavisa provides visa application assistance services, including:

• AI-powered document review and verification
• Application form preparation and submission
• Expert consultation and guidance
• Real-time application tracking
• Embassy appointment scheduling assistance
• Document storage and management

User Responsibilities

You agree to:

• Provide accurate and complete information
• Keep your account credentials secure
• Comply with all applicable laws and regulations
• Not use our services for fraudulent purposes
• Respect the intellectual property rights of others
• Pay all applicable fees in a timely manner

Fees and Payment

Our service fees are clearly displayed before you complete your purchase. All fees are non-refundable except as specified in our refund policy. Government fees paid to embassies or consulates are separate from our service fees and are non-refundable.

Refund Policy

We offer a 30-day money-back guarantee if you are not satisfied with our service. If your visa is rejected due to an error on our part, we provide a full refund and free resubmission. Refunds do not include government fees or third-party charges.

Limitation of Liability

While we strive to provide accurate and helpful services, we cannot guarantee visa approval. Embassy decisions are final and beyond our control. Our liability is limited to the amount you paid for our services.

Intellectual Property

All content, features, and functionality of our platform are owned by Alavisa and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Termination

We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use our services ceases immediately.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us: