Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a visa application, or contact us for support. This may include:

• Personal identification information (name, date of birth, nationality)
• Contact information (email address, phone number, mailing address)
• Passport and travel document information
• Financial information required for visa applications
• Educational and employment history
• Travel history and itinerary details

How We Use Your Information

We use the information we collect to:

• Process your visa applications and provide our services
• Communicate with you about your applications and account
• Verify your identity and prevent fraud
• Comply with legal requirements and embassy regulations
• Improve our services and develop new features
• Send you important updates about visa policies and requirements

Information Sharing

We may share your information in the following circumstances:

• With embassies and consulates as required for visa processing
• With government agencies as required by law
• With trusted service providers who assist in our operations
• With your consent or at your direction
• To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Personal documents are automatically deleted within 30 days of successful visa approval, while basic application records are retained for 7 years as required by law.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: